SixFLY Shipping Policy

Last Updated: October 24, 2026

At SixFLY, we appreciate every customer who supports our brand. Our goal is to get your favorite streetwear and accessories to you as quickly and safely as possible.

Please review our shipping policy before placing your order.

1. Order Processing Time

Orders are typically processed within 1–3 business days after payment is confirmed, excluding weekends and holidays.

During product launches, sales, holidays, and promotional events, processing times may be longer due to increased order volume.

Pre-order items may have different processing and shipping timelines. Any estimated shipping dates for pre-order products will be communicated on the product page or through order updates.

2. Shipping Methods and Delivery Times

SixFLY offers shipping options displayed at checkout based on your location and the available shipping services.

Estimated delivery times begin after your order has been processed and shipped.

Delivery times may vary depending on your location, shipping carrier, weather conditions, holidays, and other circumstances outside our control.

Please note that delivery dates are estimates and are not guaranteed unless expressly stated.

3. Shipping Costs

Shipping charges are calculated and displayed at checkout before you complete your purchase.

Any available free-shipping promotions will be clearly communicated on our website or during checkout. Promotional shipping offers may be subject to minimum purchase requirements or other stated conditions.

4. Order Tracking

Once your order ships, you will receive a shipping confirmation email containing tracking information when available.

Please allow up to 48 hours for tracking information to update after the shipping label is created or your package is accepted by the carrier.

You can use the tracking link in your shipping confirmation email to monitor your package.

5. Incorrect Shipping Addresses

Customers are responsible for providing accurate and complete shipping information at checkout.

If you notice an error in your shipping address, contact us immediately at info@6fly.store.

We will make reasonable efforts to correct the address before the order ships, but changes cannot be guaranteed once an order has been processed or transferred to the carrier.

SixFLY is not responsible for additional shipping costs resulting from an incorrect address provided by the customer, except where required by law.

6. Delayed, Lost, or Stolen Packages

Once your package has shipped, delivery is handled by the shipping carrier. Delays may occur due to weather, carrier disruptions, high shipping volumes, or other unforeseen circumstances.

If your tracking information indicates that your package is delayed or lost, please contact us at info@6fly.store so we can help you determine the next steps.

If your package is marked as delivered but you cannot locate it, we recommend checking your mailbox, delivery area, household members, neighbors, or building management and contacting the carrier.

Please contact SixFLY if the package remains missing. We will review the situation and work with you toward an appropriate resolution in accordance with applicable law.

7. Incorrect, Damaged, or Missing Items

If your order arrives damaged, contains the wrong item, or is missing an item, please contact us at info@6fly.store within 7 days of delivery, if possible.

Include your order number, a description of the issue, and clear photographs of any damaged or incorrect products when applicable.

We will review your request and work with you to determine an appropriate resolution.

Nothing in this policy limits your rights under applicable law.

8. Pre-Orders and Product Drops

Some SixFLY products may be offered as pre-orders or released during limited product drops.

Pre-order products may require additional production or fulfillment time. Estimated shipping dates will be provided when available.

If your order contains both in-stock and pre-order items, your items may ship together unless separate shipments are offered or otherwise communicated.

We appreciate your patience and support as we continue to grow the SixFLY brand.

9. International Shipping

International shipping availability, rates, and delivery estimates will be displayed at checkout when offered.

International customers may be responsible for applicable customs duties, import taxes, or other fees unless otherwise stated at checkout or required by law.

International shipments may experience additional customs processing delays.

10. Contact Information

If you have questions about shipping, tracking, or an existing order, please contact us:

Brand: SixFLY

Website: https://6FLY.store

Email: 6flyco@gmail.com

Thank you for supporting SixFLY and being part of our journey.

SixFLY — First Love Yourself.